What quality can I expect from Arrange Floral Design?

We purchase most of our flowers direct from the growers. This means your bouquet will have fresher, top quality, longer lasting flowers.

How do I order?

You can place an order through our secured online shop here, or you can call us on 021 162-3484 or 07 542-4585 to place your order.

What if I’m not satisfied?

We want you to be 100% happy. Please email us and let us know how we can make it right. We stand by our product and want to make sure you feel good about your purchase.

How do I contact you?

We are available 8:30am - 4.00pm Monday-Friday and 8:30am - 12:00pm on Saturday . Please phone 0211623484 or 07 5424585 or email [email protected]

How do I care for my flowers?

For information on flower care please click on our Flower Care page.

What is the difference between a posy and a bouquet?

A posy (sometimes known as a "Tussy Mussy") is shorter stemmed and more compact, where a bouquet is longer stemmed and more loose in construction. Therefore, a bouquet is generally larger than a posy.

Are all flowers available year round?

While many flowers are available throughout the year, there are those that bloom during specific seasons. For example, Sunflowers and Tulips are seasonal. Other flowers, such as Roses and Carnations, are readily available year long. Due to the seasonal availability of flowers we may have to substitute stems from those shown on the website. If this is necessary we will substitute with flowers similar in style, colour and value.

How long will my flowers last?

Different flowers have a different shelf life, but again a lot depends on how you take care of them. Due to the perishable nature we cannot give a guarantee for the life of the flowers.

Do you charge for wedding consultations?

No I offer a free consultation with no obligation to book your wedding flowers with me. To arrange a consultation or check availability just ph 021 1623484 or 075424585 email [email protected]

What happens if no one is home?

We do request prior to ordering that someone will be home at the address. If no one is home we will leave your flowers in a safe location.

Arrange Floral Design will not be liable for damaged or missing orders.

I have missed the same day cut off, can you still deliver?

We may still be able to deliver. Please just pick up the phone and give us a call now.

021 162-3484 or 07 542-4585

Can I pick up my order?

Yes, orders can be picked up from 7 Marick Place, Papamoa, Tauranga.

You can still place your order online, just select "pick up" then arrange a time you would like to collect, we will have your flowers ready for you.

What happens if you cannot access the property?

If we are unable to gain access we will contact you.

How will my flowers be delivered when sent over night?

Your flowers will be wet wrapped and carefully packed into our custom flower box.